Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
6.9
Location
7.5
Service
6.4
Dining
6.8
Guest reviews
8.4/10
based on 9 reviews
7.5
7.5/10 based on 7008 reviews
Peter
United Kingdom,
March
2024
7.0/10
The hotel had a good size room, but felt dated and lacked some essentials like a fridge and AC. The TV was old, making it hard to enjoy shows. The service was fine though, with polite staff offering a welcome drink and ensuring satisfaction with room cleaning. It's a decent place, especially if you're interested in public transportation being easily accessible.
Rooms
6.0
The room was a good size but felt dated with no fridge or AC. The TV was old and hard to watch.
Service
7.0
The service was fine, with helpful and polite staff offering a welcome drink and checking on room cleaning satisfaction.
Location
8.0
The hotel is in a good location with easy access to public transportation, supermarkets, and restaurants, making it convenient for city explorations.
Dining
7.0
Dining options were decent and value for money, offering good European style dishes like eggs and sausage along with Eilles Tea.
Facilities
Alan
United Kingdom,
February
2024
6.8/10
Upon arrival, we found a clean room with good facilities, although a staff member had left a window open. The spacious room had good heating, hot water, and a shower with excellent water pressure. The hotel's peaceful location is ideal for a quick rest, but not the best for sightseeing. The dining experience was satisfactory, and the facilities were well-maintained. However, the service was a bit of a letdown due to staff entering the room without knocking and a mix-up with room bookings resulting in extra charges.
Rooms
8.0
The room was clean, spacious, and well-equipped.
Service
5.0
Although the service was fast, there were issues with staff rudeness and room entry.
Location
7.0
The hotel is in a peaceful neighborhood, suitable for quick breaks but not for exploring the city easily.
Dining
7.0
The dining experience was decent, corresponding to the price paid.
Facilities
7.0
The facilities were well-maintained and satisfactory.
Leon
United Kingdom,
January
2024
6.6/10
The hotel's location is convenient, close to public transportation and the city center, but not so friendly for international travelers. The rooms are mainly of lobby standard, comfortable, with a great bathroom and shower, although they smelled bad at times. The service was acceptable, but there were some issues with privacy and no open restaurant during our stay. The dining was nice but slightly overpriced. The facilities lacked some amenities like a small fridge in the room. Overall, a mixed experience with both positive and negative aspects.
Rooms
7.0
The rooms were comfortable and had a great bathroom and shower, but sometimes they smelled bad.
Service
6.0
The service was acceptable, but there were privacy issues, like entering the room without knocking.
Location
7.0
The location was convenient with easy access to public transportation, although not the most welcoming for international travelers.
Dining
6.0
The dining experience was nice but a little overpriced, and the lack of an open restaurant was inconvenient.
Facilities
7.0
The facilities lacked some amenities like a small fridge in the room.
John
United Kingdom,
January
2024
6.2/10
During my 4-day stay at the hotel, I experienced a mix of pros and cons. The rooms could use some improvement in terms of character and decoration, and there was an issue with smoke smell coming from another room, which was quite unpleasant. On the positive side, the service was friendly though not consistently warm, and the location, while a bit far from city centers, offered a quiet area with convenient access to a supermarket. The dining experience varied from mediocre to good, and overall, the hotel provided a reasonable value for the money.
Rooms
6.0
The rooms could benefit from more character and decoration, and there was a persistent smoke smell from another room that affected our stay.
Service
7.0
The service, while friendly, lacked consistent warmth and welcoming attitudes from most staff members.
Location
7.0
The location, although a bit distant from city centers, was in a quiet area with a supermarket nearby, which added convenience to the stay.
Dining
5.0
The dining experience ranged from poor to good quality, with some aspects not meeting expectations in terms of taste and variety.
Facilities
6.0
The facilities were average, without any standout features but provided the essentials for a comfortable stay.
Donald
United States of America,
December
2023
7.2/10
I had a mixed experience at the hotel. The rooms were spacious and had free WLAN, but unfortunately, my room overlooked the main road, making it a bit noisy at times. The service was attentive and lovely, but there were issues like staff entering the room without knocking. The location was convenient for my plans, with easy access to amenities nearby, but being far from public transport could be troublesome. The dining options were good with kind staff, although the coffee was too watery. Overall, it was a decent stay considering the value for money.
Rooms
7.0
Despite being spacious with free WLAN, my room overlooked the main road, leading to some noise disturbances.
Service
8.0
The service was friendly and attentive, although there were instances of staff entering the room without knocking which was a bit inconvenient.
Location
7.0
The location was relatively short distance from my planned activities, and having nearby amenities like Nettos was convenient, but being far from public transport could pose challenges.
Dining
7.0
The dining experience was pleasant with a good selection of dishes and kind staff, but the coffee was disappointingly watery.
Facilities
7.0
Overall, the facilities were decent considering the value for money.
John
United Kingdom,
November
2023
7.4/10
The hotel is in a quiet neighborhood with spacious and clean rooms offering a comfortable stay. The service is helpful, although not overly friendly, and the location provides easy access to various attractions. The dining options are good value for money, and there are ample parking spaces near the hotel.
Rooms
7.0
The room was nice, clean, and comfortable, although a bit stained in some areas. It was quite spacious and had plenty of storage.
Service
6.0
The service, including housekeeping and the welcome drink, was helpful. The staff was nice enough but not overly friendly.
Location
8.0
The hotel is located in a quiet neighborhood, although walking to the underground and restaurants takes a bit of time. However, it is well connected to the city and offers an authentic East Berlin atmosphere.
Dining
8.0
The dining experience was quite good for the price, offering plentiful and varied options in a large restaurant area.
Facilities
8.0
The hotel offers a lot of parking places on the streets nearby, making it convenient for guests.
Robert
United Kingdom,
June
2023
7.2/10
The hotel offers spacious and clean rooms, though lacking modern amenities such as a coffee/tea maker. The staff, while initially helpful, could be more accommodating. Its location is convenient, close to the city center and office district, with easy access to transportation. The dining experience is generally good, especially for breakfast offerings.
Rooms
7.0
Our room was basic but clean and spacious, lacking some modern amenities like a coffee/tea maker.
Service
6.0
The staff, while helpful in some instances, could improve in terms of accommodating guests' needs.
Location
8.0
The hotel is conveniently located near the city center, making it easy to access various attractions and transportation options.
Dining
8.0
The dining experience, including breakfast, was generally good with friendly staff.
Facilities
7.0
The hotel offers adequate facilities for a comfortable stay, though there may be room for improvement.
James
United States of America,
April
2023
6.8/10
My stay at the hotel was a mix of positives and negatives. The location was convenient with easy access to transportation, but it was a bit far from the main city attractions. The rooms, though comfortable, had a persistent smell of cigarette smoke. The service was friendly for the most part, but some staff members lacked warmth. The dining experience was simple, and the facilities were standard.
Rooms
7.0
The rooms, while comfortable, had a constant smell of cigarette smoke lingering from the entrance area. This was a bit unpleasant during our stay.
Service
6.0
Most of the staff members were nice and welcoming; however, a few lacked warmth and were not as helpful as expected.
Location
8.0
The hotel's location was convenient with access to bus and tram stations for easy travel around the city. However, it was a bit far from the main attractions.
Dining
6.0
The breakfast offered was simple, with basic options available in the restaurant. It could have been more varied to enhance the dining experience.
Facilities
7.0
The facilities provided were standard and met the necessary requirements. Nothing extraordinary but sufficient for a comfortable stay.
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Good Morning + Berlin City East Hotel19.04
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20.04.2025
